Overview

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

Information We Collect

1. Personal Information

When you place an order or interact with our website, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Shipping & Billing Address
  • Payment Details (processed securely via third-party gateways)

2. Non-Personal Information

We may also collect:

  • Browser type and device information
  • IP address
  • Pages visited and time spent on site
  • Cookies and usage data

This helps us improve user experience and website performance.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate order updates and support
  • Improve our website and services
  • Send promotional offers (only if you opt-in)
  • Prevent fraud and enhance security

Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Trusted third-party service providers (payment gateways, logistics partners)
  • Legal authorities if required by law

All partners are obligated to keep your information secure.

Cookies Policy

We use cookies to:

  • Enhance browsing experience
  • Remember your preferences
  • Analyze website traffic

You can choose to disable cookies through your browser settings, but some features may not function properly.

Data Security

We implement appropriate security measures to protect your personal information, including:

  • Secure servers
  • Encrypted payment processing
  • Restricted access to sensitive data

However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt-out of marketing communications

To exercise these rights, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

Contact Us

If you have any questions about this Privacy Policy or your data, you can contact us:

📞 Phone: +91 92171-00473
📧 Email: chaleaaosakhi@gmail.com

📍 Address:
K-1/129, Basement,
Chittranjan Park,
South Delhi, Delhi, India – 110019

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.